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OUT OF STOCK ITEMS ("BACKORDERS")
 

We upload to the web-site the latest stock information each working midnight (ie., not weekends). It is displayed on each product's page. You can rely on that to tell you what is "In Stock".

As the day progresses, it is possible we can run out of something and that will not be reflected on the website until the following update.

If you order something we are out of, we will do one of the following:

  1. If it's a significant portion of your order we'll either call or email you and ask you what we should do.
  2. If it's just a couple of things we'll ship your order without that item(s), and not charge you for it. Then, when the item(s) is back in stock, we'll send you an email so you can place an order. We never automatically ship backorders. If you have a quantity discount on your original order for shipping a certain number of related items, you may get the same discount on the "out-of -stock" item when it comes back in. We do have to charge postage when shipping out these "backorders", whatever the shipping company charges us.

Most of the items in the catalog and on the web-site are available for purchase at the retail store as well. However, the stock info on the website DOES NOT reflect the stock info of the retail store so please call the store before you make the drive!


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If you'd rather speak with a human, please call toll-free from anywhere in the U.S. or Canada M-F 8am to 5pm PST
Phone: 800-542-5227

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You can combine cotton and rayon clothing & accessories to get the greatest discounts. Your discount is figured on the total number of cotton and rayon items we ship, not how many of each type, style or size. Mix and match them to get the best discount.

Example; adding 1 each of 12 different T-shirts in size Large should give you the 12+ price on all 12 shirts.

Example; adding 12 pieces of 4 different sizes of a garment should give you the 36+ price on all 4 sizes.

Some products may be excluded from discounts, and / or may discount only with themselves. If you have any questions at all please contact us toll free at 800-542-5227 (no buttons, just humans).

Drag and Drop chips to the Palette first.