A few items, particularly large or heavy items, we choose to have shipped directly to you from the manufacturer in order to avoid the extra shipping charges and to keep our prices as low as possible. Normally this item ships quickly (although not as fast as our own lightning fast service) so if you need your order by a specific day, you have to let us know. Please put this item on a order by itself since it will ship separately. Sorry, but we do not accept returns on these drop ship items unless they are defective.