Drag Color Chips
First things first, for items shipped directly from our warehouse in sunny Petaluma, California:
**Please keep in mind when choosing shipping options that only business days are counted, not holidays, weekends, or the first day processing your order. Example: an Economy 3 day air order placed on Tuesday afternoon or Wednesday morning before 11 am PST will be processed and ship Wednesday, so Thursday counts as day 1 when figuring the arrival date. (If you asked for Express next day overnight shipping, it would have gotten to you on Thursday.) With 3 day shipping, the order would arrive to you on the following Monday, because of the weekend (UPS doesn't move on weekends). If you really needed it on Friday for the weekend, you would need to ask for 2 day delivery, not 3 day. Phew, if you are confused about that or have a really important deadline, call us and we'll be glad to help you figure out the delivery date!
Also, please note the following:
Fine print / Dimensional weight: In general, shipping costs are based on the total weight of your order, i.e. lightweight stuff costs less than heavy stuff to ship. However, UPS, USPS and Fed-Ex sometimes charge Dimensional Weight for very large, very lightweight packages. This amounts to billing the shipping at what the weight of that large package 'should' be. So, the shipping we quote you is almost always, but sadly not always, the cost you will need to pay for shipping. Added charges by UPS, USPS or Fed-Ex for Dimensional Weight can increase shipping cost at the last minute. In these very infrequent cases we will contact you to sort it out before we ship.
We offer the following shipping services to the mainland United States:
We offer 5 kinds of shipping to Alaska & Hawaii:
We offer 4 kinds of shipping to Canada:
Please Note: Canadian Customs and/or Rural Delivery can add days to shipping transit time.
Canadian Import Duties, Taxes and Brokerage Fees:
Import Restrictions: No flammables can be shipped to Canada. This means no solvent-based gutta! Water-based resist is OK.
Please be sure to enter your email address during checkout, so if necessary, we can contact you regarding your order! (We never share your email address.)
We offer 5 kinds of international shipping to most countries:
Please note: Rolls of fabric 45" and longer CAN NOT be shipped by bulk mail.
The chart below illustrates your savings with "Bulk Air Mail" over other types of shipping to AUSTRALIA:
INTERNATIONAL CUSTOMERS MAY BE CHARGED IMPORT DUTIES AND/OR TAXES BY THEIR COUNTRY'S CUSTOMS OFFICE! These fees will be charged to you when your package arrives (they are not included in the shipping costs that we charge). These fees are the customer's responsibility and are paid to your country's customs office upon receipt of the package. If you are unsure about customs duties and taxes and would like more detailed information, you should contact your local customs office.
Import Restrictions on International Orders:
The following countries are those to which we can ship ANY of our other products:
** Due to their import regulations, countries above with ** next to their name will have a $10.00 Country of Origin Paperwork charge added into shipping costs if the order contains any clothing, fabric, or silk items.
Due to their import restrictions, the following countries are the ones to which we can ONLY ship certain items. Textiles, natural dyes, liquids, and powders MAY be restricted. No clothing, fabric, or silk items are permitted for import.
If your country is not on either of the two above lists, we are very sorry for any inconvenience, but we are unable to ship orders to you at this time. Our only suggestions for now are that if you have friends or family in the U.S., we can ship to them and they can arrange to get it to you, or perhaps you could consider using a mail & package forwarding agent.
We are continuing to upgrade our website in an effort to make it easier for our international customers. We are also diligently working towards being able to ship to more countries, and will update our site as that becomes possible.
United States Postal Service package service. Packages weighing less than 13 oz. will ship via First Class Mail, while heavier packages are designated Priority Mail. They are the same service, receive the same treatment by the USPS.
The tracking capability for these services is limited.
Delivery times vary; approximately 1-5 business days for continental US, 5-7 business days for PR, Alaska and Hawaii.
A combination service offered by United Parcel Service and the USPS. UPS will pick up the package from Dharma, carry it all the way to your local post office which will make the final delivery. Please note: as these packages are finally delivered by your local mail carrier, customers MUST provide an address that receives mail delivery! (for example a PO Box) The Post Office will not automatically hold the package for you if they do not deliver to your address, it will simply be returned to Dharma.
This service is currently only offered on packages 9 lbs. and under.
Tracking capability for this service is very good.
SurePost delivery to most addresses takes 1 or 2 days longer than UPS Standard Ground, up to a week longer in PR, Alaska and Hawaii.
Standard ground service offered by United Parcel Service.
Delivery is guaranteed 2 business days in California. Up to 5 days on the East coast.
Basic expedited service offered by United Parcel Service.
Delivery is guaranteed in 3 business days.
Two day air service by Federal Express.
Guaranteed delivery in 2 business days (up to 3 days in Alaska and Hawaii).
Next day air service by Federal Express
Guaranteed delivery the next business day (up to 2 days in Alaska and Hawaii).
Next day air service with early morning delivery by Federal Express.
Guaranteed delivery the next business day by 10:30AM (by end of day for some rural areas).
Next day air service with early morning Saturday delivery by Federal Express.
Guaranteed delivery Saturday morning by high noon (by end of day for some rural areas).
United States Postal Service international shipping method for packages weighing 4 pounds or less.
Delivery times vary by country and location, but our experience shows 10-15 days for delivery.
United States Postal Service international shipping method for packages weighing more than 4 pounds.
The tracking capability for this service is limited.
Delivery times vary by country and location, but our experience shows 6-10 days for delivery.
Slightly slower and less expensive international service from Fed-Ex.
Delivery times vary by country and location, but our experience shows 3-5 days for delivery.
Slightly faster and more expensive international service from Fed-Ex.
Delivery times vary by country and location, but our experience shows 2-3 days for delivery.
This is a combination service offered by UPS. UPS picks up the package and delivers it, in bulk with other mail to the local mail service in your home country. Your country's mail service will make the final delivery. Please note: rolls of fabric, or other items, longer than 45" can not be shipped by Bulk Air Mail.
The tracking capability for this service is limited.
Delivery times vary by country and location, but our experience shows 3 -5 weeks for delivery.
If you'd rather speak with a human, please call toll-free from anywhere in the U.S. or Canada M-F 8am to 5pm PST
Copyright © 2013 Dharma Trading Co. All Rights Reserved.
Drag and Drop chips to the Palette first.