Orders placed before 11am (PST) Monday - Friday are shipped the same day.
Orders placed after 11am (PST) Monday - Friday are shipped the next work day.
Orders placed on weekends are shipped Monday.
Please keep in mind when choosing shipping options that only business days are counted, not holidays, weekends, or the first day processing your order.
Orders placed before 11am (PST) Monday - Friday are shipped the same day.
Orders placed after 11am (PST) Monday - Friday are shipped the next work day.
Orders placed on weekends are shipped Monday.
Please keep in mind when choosing shipping options that only business days are counted, not holidays, weekends, or the first day processing your order.
Canada
SHIPPING TIMES:
Orders placed before 11am (PST) Monday - Friday are usually shipped the same day.
Orders placed after 11am (PST) Monday - Friday are usually shipped the next work day.
Orders placed on weekends are usually shipped on Monday.
Please keep in mind when choosing shipping options that only business days are counted, not holidays, weekends, or the first day processing your order.
Also, Canadian Customs can add days and Rural delivery can add days.
We offer 4 kinds of shipping to Canada:
| Priority Mail International |
»»»» |
About 1-3 weeks |
| UPS Standard Canadian Ground |
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About 5-9 business days |
| UPS International Expedited |
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About 3-4 business days |
| UPS International Saver |
»»»» |
About 2-3 business days |
SHIPPING COSTS:
Shipping costs are based on the weight of your order. Light stuff costs less than heavy stuff. There's nothing tricky going on here. You can know the exact shipping cost before you buy - just put the items into your
Shopping Cart, then enter your postal code into the Shipping Estimator below the Shopping Cart, and the cost to ship it every way possible will be displayed!
CANADIAN IMPORT DUTIES & TAXES and BROKERAGE FEES:
The customer is responsible for any Canadian Import Duties & Taxes and any Brokerage Fees (if any). These fees may be charged to you when your package reaches the Canadian Border. (These fees are not included in the shipping that we charge you.) According to customer feedback, Canadian Import Duties & Taxes seem to be about 7%-14%. If the items are made in the USA, we will specify this on your invoice for customs. Thanks to NAFTA, these items should be taxed at a lower rate. Brokerage Fees depend upon the shipping method (see below).
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Priority Mail International - Especially good for lightweight orders and when time is not critical. According to customer feedback, the Canadian Import Duties & Taxes and a flat $5.00 Brokerage Fee are rarely charged.
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UPS Standard Canadian Ground - Especially good for heavy, inexpensive orders. The shipping itself is cheap, but Brokerage Fees depend upon the subtotal of the order. Sometimes this makes Ground MORE EXPENSIVE than other shipping methods. Please use the UPS Brokerage Fees Table to see your Brokerage Fee. Duties & Taxes are also usually charged by Canadian Customs.
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UPS International Expedited - Fast shipping. No Brokerage Fees. Duties & Taxes are usually charged by Canadian Customs.
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UPS International Saver - Fastest shipping. No Brokerage Fees. Duties & Taxes are usually charged by Canadian Customs.
IMPORT RESTRICTIONS:
No flammables can be shipped to Canada. This means no solvent-based gutta!
Water-based gutta is OK.
International Shipping
Orders placed before 11am (PST) Monday - Friday are usually shipped the same day.
Orders placed after 11am (PST) Monday - Friday are usually shipped the next business day.
Orders placed on weekends are usually shipped on Monday.
WE OFFER 3 KINDS OF INTERNATIONAL SHIPPING:
Priority Mail International
(Available only on orders under $100. Not Traceable.) |
»»»» |
Postal Service (About 6-10 business days) |
UPS International Expedited
(Not available in some countries. Reliable and Traceable.) |
»»»» |
About 3-7 business days |
UPS International Saver
(Available to all countries. Fast, Reliable and Traceable.) |
»»»» |
About 1-3 business days |
Please keep in mind when choosing shipping options that only business days are counted, not holidays, weekends, or the first day processing your order.
SHIPPING COSTS are based on the weight of your order. Light stuff costs less than heavy stuff. There's nothing tricky going on here. You can know the exact shipping cost before you buy - just put the items into your
Shopping Cart, then enter your postal code into the Shipping Estimator below the Shopping Cart, and the cost to ship it every way possible will be displayed!
INTERNATIONAL CUSTOMERS MAY BE CHARGED IMPORT DUTIES AND/OR TAXES BY THEIR COUNTRY'S CUSTOMS OFFICE.
These fees will be charged to you when your package arrives (they are not included in the shipping costs that we charge). These fees are the customer's responsibility and are paid to your country's customs office upon receipt of the package. If you are unsure about customs duties and taxes and would like more detailed information, you should contact your local customs office.
Import Restrictions on International Orders:
Due to federal fire regulations, NO FLAMMABLES can be shipped internationally. Unfortunately, this means no solvent based gutta can be shipped. Water based gutta is OK.
Currently, the few items marked as "drop-shipped" are only available to customers within the United States and Canada.
The following countries are those to which we can ship ANY of our other products:
AMERICAN SAMOA
ANDORRA
ANGOLA
ANTIGUA AND BARBUDA
ARUBA
AUSTRALIA
AUSTRIA**
BAHAMAS
BARBADOS
BELARUS
BELGIUM
BERMUDA
BOLIVIA
BOTSWANA
BURKINA FASO
BURUNDI
CAMBODIA
CAMEROON
CANADA
CAPE VERDE
CAYMAN ISLANDS
CHAD
CHILE
COLOMBIA
CONGO
COOK ISLANDS
CYPRUS
DENMARK**
ERITREA
ETHIOPIA
FAROE ISLANDS
FIJI
FINLAND
FRANCE
GABON
GAMBIA
GEORGIA
GREENLAND
GUADELOUPE
GUAM
GUINEA
HAITI
HONDURAS
HONG KONG
HUNGARY
IRELAND**
JAPAN
KENYA
KOREA
KYRGYZSTAN
LAO
LATVIA
LITHUANIA
MACEDONIA
MADAGASCAR
MALAWI
MALI
MARSHALL ISLANDS
MARTINIQUE
MAURITANIA
MAURITIUS
MICRONESIA
MOROCCO
MOZAMBIQUE
NETHERLANDS**
NETHERLANDS ANTILLES
NEW CALEDONIA
NEW ZEALAND
PALAU
POLAND**
PORTUGAL
PUERTO RICO
QATAR
RÉUNION
ROMANIA
SAINT HELENA
SAINT KITTS AND NEVIS
SAINT LUCIA
SENEGAL
SINGAPORE
SLOVENIA**
SOUTH AFRICA
SPAIN**
SRI LANKA
SURINAME
SWAZILAND
TAIWAN
TANZANIA
TOGO
TRINIDAD AND TOBAGO
TUNISIA
UGANDA
UNITED KINGDOM**
URUGUAY
UZBEKISTAN
VANUATU
VIETNAM
VIRGIN ISLANDS, U.S.
WALLIS AND FUTUNA
** Due to their import regulations, countries above with ** next to their name will have a $10.00 Country of Origin Paperwork charge added into shipping costs if the order contains any clothing, fabric, or silk items.
Due to their import restrictions, the following countries are the ones to which we can ship ONLY dyes, paints and tools. No clothing, fabric, or silk items are permitted for import.
DJIBOUTI
GIBRALTAR
ISRAEL
NICARAGUA
SLOVAKIA
SWEDEN
YEMEN
If your country is not on either of the two above lists, we are very sorry for any inconvenience, but we are unable to ship orders to you at this time. Our only suggestions for now are that if you have friends or family in the U.S., we can ship to them and they can arrange to get it to you, or perhaps you could consider using a mail & package forwarding agent.
