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Shipping Information

Choose where you live from the list below and read on.

All Other Countries

United States

This map shows the estimated delivery times for UPS® Ground transit packages from Dharma Trading Co. in San Rafael, CA.

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We offer 7 kinds of shipping to the mainland United States:

USPS First Class/Priority Mail	»»»»	US Postal Service
Standard Ground	»»»»	1 to 7 business days - see map above
Economy 3 day air	»»»»	3 business days (even on West coast)
2-Day Priority Air	»»»»	2 business days (up to 3 days in AK/HI)
Express Air Overnight	»»»»	Next business day (up to 2 days in AK/HI)
Express Air Overnight (AM delivery)	»»»»	Next business day before noon in most areas
Express Air Overnight (Saturday delivery)	»»»»	Saturday before noon in select areas (Phone orders ONLY)

Orders placed before 11am (PST) Monday - Friday are shipped the same day.
Orders placed after 11am (PST) Monday - Friday are shipped the next work day.
Orders placed on weekends are shipped Monday.

Please keep in mind when choosing shipping options that only business days are counted, not holidays, weekends, or the first day processing your order. Example: an Economy 3 day order placed on Tuesday afternoon or Wednesday morning before 11 am PST will be processed and ship Wednesday, and Thursday counts as day 1 when figuring the arrival date. (If you asked for Express next day overnight shipping, it would have gotten to you on Thursday.) With 3 day shipping, the order would arrive to you on the following Monday, because of the weekend (UPS doesn't move on weekends). If you really needed it on Friday for the weekend, you would need to ask for 2 day delivery, not 3 day. Phew, if you are confused about that or have a really important deadline, call us and we'll be glad to help you figure out the delivery date!

Also, please note the following:

Not all services are available to every zip code.
For all shipping, we are talking about business days.
COD's add an extra $9.50 for each box (COD's for existing COD customers only)
Only cashier's checks or money orders. No cash (currency) for COD's.
These rates don't include a .50¢ after the first $100 for insurance.
The US Postal Service insurance is $1 per $100 of value.
If you choose to use the Postal Service and they lose, delay or misplace your package, there will be a delay before we will replace it while they track it. We prefer other carriers since we can easily locate, trace and resolve problems.

SHIPPING COSTS are based on the weight of your order. Light stuff costs less than heavy stuff. There's nothing tricky going on here. You can know the exact shipping cost before you buy - just put the items into your Shopping Cart, then enter your zip code into the Shipping Estimator below the Shopping Cart, and the cost to ship it every way possible will be displayed! The only time there might be an exception is for really lightweight bulky stuff, like 100 squeeze bottles or empty storage jars and nothing else, then dimension can come into play and we will call you to sort it out.

Alaska & Hawaii

We offer 4 kinds of shipping to Alaska & Hawaii:

USPS First Class/Priority Mail	»»»»	US Postal Service
Standard Ground	»»»»	1 to 7 business days
2-Day Priority Air	»»»»	2 business days (up to 3 days in AK/HI)
Express Air Overnight	»»»»	Next business day (up to 2 days in AK/HI)

Orders placed before 11am (PST) Monday - Friday are shipped the same day.
Orders placed after 11am (PST) Monday - Friday are shipped the next work day.
Orders placed on weekends are shipped Monday.

Please keep in mind when choosing shipping options that only business days are counted, not holidays, weekends, or the first day processing your order.

Canada

SHIPPING TIMES:

Orders placed before 11am (PST) Monday - Friday are usually shipped the same day.
Orders placed after 11am (PST) Monday - Friday are usually shipped the next work day.
Orders placed on weekends are usually shipped on Monday.

Please keep in mind when choosing shipping options that only business days are counted, not holidays, weekends, or the first day processing your order.
Also, Canadian Customs can add days and Rural delivery can add days.

We offer 4 kinds of shipping to Canada:

Priority Mail International	»»»»	About 1-3 weeks
UPS Standard Canadian Ground	»»»»	About 5-9 business days
FedEx International Economy	»»»»	About 3-4 business days
FedEx International Priority	»»»»	About 2-3 business days

SHIPPING COSTS:
Shipping costs are based on the weight of your order. Light stuff costs less than heavy stuff. There's nothing tricky going on here. You can know the exact shipping cost before you buy - just put the items into your Shopping Cart, then enter your postal code into the Shipping Estimator below the Shopping Cart, and the cost to ship it every way possible will be displayed!

CANADIAN IMPORT DUTIES & TAXES and BROKERAGE FEES:
The customer is responsible for any Canadian Import Duties & Taxes and any Brokerage Fees (if any). These fees may be charged to you when your package reaches the Canadian Border. (These fees are not included in the shipping that we charge you.) According to customer feedback, Canadian Import Duties & Taxes seem to be about 7%-14%. If the items are made in the USA, we will specify this on your invoice for customs. Thanks to NAFTA, these items should be taxed at a lower rate. Brokerage Fees depend upon the shipping method (see below).

Priority Mail International - Especially good for lightweight orders and when time is not critical. According to customer feedback, the Canadian Import Duties & Taxes and a flat $5.00 Brokerage Fee are rarely charged.
UPS Standard Canadian Ground - Especially good for heavy, inexpensive orders. The shipping itself is cheap, but Brokerage Fees depend upon the subtotal of the order. Sometimes this makes Ground MORE EXPENSIVE than other shipping methods. Please use the UPS Brokerage Fees Table to see your Brokerage Fee. Duties & Taxes are also usually charged by Canadian Customs.
FedEx International Economy - Fast shipping. No Brokerage Fees. Duties & Taxes are usually charged by Canadian Customs.
FedEx International Priority - Fastest shipping. No Brokerage Fees. Duties & Taxes are usually charged by Canadian Customs.

IMPORT RESTRICTIONS:
No flammables can be shipped to Canada. This means no solvent-based gutta! Water-based gutta is OK.

International Shipping

CANADIAN Customers Click Here

Please be sure to enter your email address during checkout, so if necessary, we can contact you regarding your order! (We never share your email address.)

Orders placed before 11am (PST) Monday - Friday are usually shipped the same day.
Orders placed after 11am (PST) Monday - Friday are usually shipped the next business day.
Orders placed on weekends are usually shipped on Monday.

WE OFFER 3 KINDS OF INTERNATIONAL SHIPPING:

Priority Mail International (Especially good for lightweight packages. Traceable.)	»»»»	Postal Service (About 6-10 business days)
FedEx International Economy (Not available in some countries. Reliable and Traceable.)	»»»»	About 3-7 business days
FedEx International Priority (Available to all countries. Fast, Reliable and Traceable.)	»»»»	About 1-3 business days

Please keep in mind when choosing shipping options that only business days are counted, not holidays, weekends, or the first day processing your order.

INTERNATIONAL CUSTOMERS MAY BE CHARGED IMPORT DUTIES AND/OR TAXES BY THEIR COUNTRY'S CUSTOMS OFFICE. These fees will be charged to you when your package arrives (they are not included in the shipping costs that we charge). These fees are the customer's responsibility and are paid to your country's customs office upon receipt of the package. If you are unsure about customs duties and taxes and would like more detailed information, you should contact your local customs office.

Import Restrictions on International Orders:

Due to federal fire regulations, NO FLAMMABLES can be shipped internationally. Unfortunately, this means no solvent based gutta can be shipped. Water based gutta is OK.

Currently, the few items marked as "drop-shipped" are only available to customers within the United States and Canada.

The following countries are those to which we can ship ANY of our other products:

AMERICAN SAMOA

ANDORRA

ANGOLA

ANTIGUA AND BARBUDA

ARUBA

AUSTRALIA

AUSTRIA**

BAHAMAS

BARBADOS

BELARUS

BELGIUM

BERMUDA

BOLIVIA

BOTSWANA

BURKINA FASO

BURUNDI

CAMBODIA

CAMEROON

CANADA

CAPE VERDE

CAYMAN ISLANDS

CHAD

CHILE

COLOMBIA

CONGO

COOK ISLANDS

CYPRUS

DENMARK**

ERITREA

ETHIOPIA

FAROE ISLANDS

FIJI

FINLAND

FRANCE

GABON

GAMBIA

GEORGIA

GREENLAND

GUADELOUPE

GUAM

GUINEA

HAITI

HONDURAS

HONG KONG

HUNGARY

IRELAND**

JAPAN

KENYA

KOREA

KYRGYZSTAN

LAO

LATVIA

LITHUANIA

MACEDONIA

MADAGASCAR

MALAWI

MALI

MARSHALL ISLANDS

MARTINIQUE

MAURITANIA

MAURITIUS

MICRONESIA

MOROCCO

MOZAMBIQUE

NETHERLANDS**

NETHERLANDS ANTILLES

NEW CALEDONIA

NEW ZEALAND

PALAU

POLAND**

PORTUGAL

PUERTO RICO

QATAR

RÉUNION

ROMANIA

SAINT HELENA

SAINT KITTS AND NEVIS

SAINT LUCIA

SENEGAL

SINGAPORE

SLOVENIA**

SOUTH AFRICA

SPAIN**

SRI LANKA

SURINAME

SWAZILAND

TAIWAN

TANZANIA

TOGO

TRINIDAD AND TOBAGO

TUNISIA

UGANDA

UNITED KINGDOM**

URUGUAY

UZBEKISTAN

VANUATU

VIETNAM

VIRGIN ISLANDS, U.S.

WALLIS AND FUTUNA

** Due to their import regulations, countries above with ** next to their name will have a $10.00 Country of Origin Paperwork charge added into shipping costs if the order contains any clothing, fabric, or silk items.

Due to their import restrictions, the following countries are the ones to which we can ship ONLY dyes, paints and tools. No clothing, fabric, or silk items are permitted for import.

CZECH REPUBLIC

DJIBOUTI

GIBRALTAR

ISRAEL

NICARAGUA

SLOVAKIA

SWEDEN

YEMEN

If your country is not on either of the two above lists, we are very sorry for any inconvenience, but we are unable to ship orders to you at this time. Our only suggestions for now are that if you have friends or family in the U.S., we can ship to them and they can arrange to get it to you, or perhaps you could consider using a mail & package forwarding agent.

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If you'd rather speak with a human, please call toll-free from anywhere in the U.S. or Canada 8am to 5pm PST

Phone: 800-542-5227

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