Out of Stock Information ("Backorders")
Good news! Since our website change in early 2026 our stocks are now live! Product pages will always show what's actually available. In stock means you can order it. Out of stock means it's sitting this one out until it's back on our shelves. We don't take backorders, so there's no waitlist to join, just check back and grab it when it returns.
Mistakes do still happen though, so if you do order something that we're actually out of we'll do one of two things:
- If it's a major part of your order we'll either call or email you and ask what you would like to do.
- If it's only a small part of the order we'll ship without that item(s), and not charge you for it. We never automatically ship backorders so you'll never receive anything by surprise. If you have a quantity discount on your original order you may be eligible to get the same discount on the "out-of-stock" item when it comes back in, just give us a call when you place your order and we can work with you on that! We do have to charge postage when shipping out these "backorders", whatever the shipping company charges us.
Most of the items on the website are available for purchase at the retail store as well. However, the stock info on the website DOES NOT reflect the stock info of the retail store so please call the store before you make the drive!
