We pick, check, pack, invoice, and often ship orders within hours of receiving them so we can get them to you fast! Therefore, if you need to change or cancel your order, you must contact us quickly. we're talking within minutes of submitting your order. We're lightening fast around here! It's best to call us on the phone rather than emailing us because by the time we go through all of the day's emails, your order will probably be on its way to you!