COVID-19 Information

Customer Service & Information Page


We are now mostly operating as normal and are back in the office.

Our office staff is available Monday through Friday, from 8 am - 4:45 pm Pacific Standard time. Our website,, is open 24/7 and you can still place orders there whenever you like.

However, due to COVID-19 there are a few ongoing restrictions and changes to our usual work processes:

  1. Our same-day shipping policy has been suspended. Priority is given to Next Day & 2nd Day Air packages, and most orders are shipping within 1-3 days. Please be aware of these potential delays when choosing a shipping option.
  2. Shipping companies are ALL still experiencing delays and disruptions in service. All delivery guarantees are currently suspended, even for most Priority Air packages. Please plan your orders as far in advance as possible to allow for the potential delays. Once your package leaves our premises, we have no control over how long it takes to get to you.
  3. We are also still experiencing supply chain interruptions and delays. If we are out of stock on something and have to ship your order without it, we do not hold on to your payment information, so we cannot automatically ship backorders. But we will send you an email when the item is back in stock or you can keep checking our website for updates.

We sincerely apologize for any inconveniences during this unprecedented time and hope you will please continue to bear with us. We will resume normal operations as soon as it is possible.

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If you'd rather speak with a human, please call toll-free from anywhere in the U.S. or Canada M-F 8am to 5pm PST

Phone: (800) 542-5227

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About Tiered Discount Levels

You can combine cotton and rayon clothing & accessories to get the greatest discounts. Your discount is figured on the total number of cotton and rayon items we ship, not how many of each type, style or size. Mix and match them to get the best discount.

Example: adding 4 each of 3 different T-shirts in any sizes will give you the 12+ price on all 12 shirts.

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Some products may be excluded from discounts, and / or may discount only with themselves. If you have any questions at all please contact us toll free at 800-542-5227 (no buttons, just humans).

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