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Important Holiday closure information
We will be closing early at 2pm PST 12/23 and we'll be closed 12/24 in observance of the Christmas Holiday. We'll be back in the office at 8am PST 12/27.
We will be closing early at 2pm PST 12/30 and we'll be closed 12/31 in observance of the New Years Holiday. We'll be back in the office at 8am PST 1/3.
*Keep in mind during peak times UPS/FedEx does suspend guarantees on Standard ground and 3 day air shipments, it's always best to choose a more expedited shipping method to ensure delivery before the holiday.
Important! Cold Weather Information:
Liquids can freeze in transit when it gets very cold, especially traveling from California across the country.
Choosing a faster shipping option this time of year helps keep paints/dyes/liquids from freezing in transit. Packages sitting in hubs over weekends and ground packages run more of a risk, so keep that plus Holiday schedules in mind when you choose your shipping!
COVID-19
December 13, 2021 Update:
Due to current circumstances, we had to make some changes to our usual work processes. You can read all about them in detail at our COVID-19 Update Page.
In short:
- Our same-day shipping policy has been suspended, but we will prioritize Next Day & 2nd Day Air packages.
- Shipping companies are ALL experiencing delays and disruptions in service. All delivery guarantees are currently suspended, but for the most part, Air packages, especially Next Day, are being prioritized. Please consider these potential delays when ordering and choosing your shipping option. Once your package leaves Dharma, it is out of our control.
- We are still experiencing supply chain delays. If we can't reach you if something on your order is out of stock, we may send the order on without the out of stock item(s). We will never charge you for items that cannot ship. Please note, we do not hold on to your payment information, so we cannot automatically ship backorders.
We sincerely apologize for these inconveniences during this unprecedented time and hope you will please bear with us. We will resume normal operations as soon as it is possible.
We thought it helpful to remind you that Soda Ash is required for Fiber Reactive Dyes
We noticed you added Fiber Reactive Dye to your cart and we want to make sure you know that Soda Ash Fixative. #FIX is required to make the dye permanent. If you know this, click 'dismiss' and you will never see this message again. If you need to know more, click the link to visit our Soda Ash page.
What is UPS SurePost?
UPS SurePost is an economy combination of UPS and the US Postal Service. Your mail carrier will deliver it. It takes a couple of days more, up to a week more for PR, AK and HI, and saves you money.
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